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Kili & Coast
Luxury Travel & Safari Concierge
Client Onboarding
Let's plan something extraordinary.
This short process helps us understand exactly who you are, how you travel, and what matters most — so we can craft an experience that feels entirely yours.
1
Your Details
Contact & travel party info
2
Travel Style
Preferences & travel personality
3
Your Dream Trip
Destinations, dates & budget
4
Special Requirements
Dietary, medical, logistics
5
Review & Submit
Confirm and send to your planner
Step 1 of 5
Step 01 — Welcome
Tell us about yourself.
We'd love to know who we're planning for. This helps us tailor every communication and ensure your booking is perfectly personalised.
Primary traveller
Travel party
Honeymoon
Anniversary
Birthday
Family holiday
Solo adventure
Corporate
No occasion
Step 1 of 5
Step 02 — Preferences
How do you travel?
No two travellers are alike. Help us understand your pace, priorities, and what makes a trip feel like you.
Accommodation style
🏰
Ultra-luxury
Private plunge pools, butler service, 5-star throughout
🌿
Boutique & character
Unique, design-led properties — atmosphere over brand
🌍
Eco & community
Sustainable lodges, locally owned, close to nature
Flexible / mixed
We'll match the right style for each destination
Travel pace
Slow & deep
Fewer places, longer stays
⚖️
Balanced
Good mix of exploring and resting
🏃
Active & packed
See as much as possible
Experiences you love
Wildlife & safari
Fine dining
Adventure sports
Cultural immersion
Photography
Spa & wellness
Hiking & trekking
Beach & ocean
Wine & gastronomy
Marine life
History & heritage
Nightlife
Step 03 — Your Trip
Where do you want to go?
Tell us your dream destination, timing, and what you're comfortable investing. We'll make every dollar count.
Destinations
Zanzibar
Serengeti
Kilimanjaro
Rwanda (gorillas)
Cape Town
Maasai Mara
Okavango Delta
Victoria Falls
Mozambique
Not sure — advise me
Dates & duration
Budget
$12,000
$3,000$15,000$30,000$50,000+
This helps us match the right accommodation and experience level. International flights are typically additional.
Step 04 — The Details
The details that make it perfect.
This is where we make sure nothing is left to chance. The more you share, the better we can anticipate your needs.
Dietary requirements
None
Vegetarian
Vegan
Shellfish allergy
Gluten-free
Nut allergy
Halal
Kosher
Dairy-free
Health & accessibility
This information is confidential and used only to plan safe, comfortable travel.
Logistics preferences
Step 05 — Almost there
Review your profile.
Take a moment to review what we've captured. Your planner will use this to begin crafting your personalised itinerary.
Contact & Party
Name
Sophie & James Hartwell
Country
United Kingdom
Contact
s.hartwell@gmail.com
Party
2 adults · Honeymoon
Travel Style
Accommodation
Ultra-luxury
Pace
Balanced
Experiences
Wildlife & safari · Fine dining · Photography
Trip Details
Destinations
Zanzibar · Serengeti
Timing
June 2026 · 8–12 nights
Budget
$12,000 per couple
Flexibility
±1 week
Special Requirements
Dietary
Shellfish allergy (Sophie) — flag with all properties
Flights
Business class international · Private charter preferred
Notes
"Anniversary on June 22nd — a small surprise at dinner would mean the world. James loves photography so early morning game drives are a priority."
Confirm & consent
🌍
You're all set, Sophie.
Your onboarding profile has been received by your dedicated planner. We'll be in touch within 24 hours with your personalised itinerary proposal.
What happens next
1
Your planner reviews your profile and begins curating destination options.
2
You'll receive a personalised itinerary proposal within 24–48 hours via email.
3
A 30-minute discovery call is scheduled to refine the details together.
4
Once you're happy, we handle every booking — flights, lodges, transfers, and more.